SmartHands™

IT Infrastructure Services: Boost Franchise Security & Connectivity

Get a built-for-you IT infrastructure with SmartHands™ that drives business objectives using emerging technology solutions from digital signage and surveillance to Wi-Fi and firewalls.

Cielo SmartMarketing
Cielo SmartHands part of SmartFranchise

On-Time, On-Budget IT Infrastructure Services

Stop worrying about your technology and start making strategic decisions backed by cutting-edge IT. SmartHands™ uses a proven delivery framework to deploy affordable, effective, and secure IT infrastructures.

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IT Infrastructure Builds
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IT Engagements with Franchise Clients
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Supported Endpoints
How It Works

Design, Build, and Manage IT Across Multiple Locations Simultaneously

Reliable, affordable and easy-to-start IT solutions.

SmartHands™ works across every stage of your project so you can deploy a range of technologies simply and seamlessly, from VOIP to digital signage.

Cielo SmartFranchise Step 1
Get Started With SmartHands™

Meet with a dedicated project manager to identify your objectives and specific project requirements and establish a timeline.

Cielo SmartFranchise Step 2
Design Your Network

We’ll use your blueprints to design your entire network, including all endpoints, ensuring you have the right coverage for your surveillance, sound, and connectivity goals.

Cielo SmartFranchise Step 3
Review Your Custom Quote

We’ll provide a color-coded and marked plan to help you understand the design, plus an itemized quote and detailed scope of work to build the IT infrastructure we recommend.

Cielo SmartFranchise Step 4
Build & Support Your IT Infrastructure

Our IT infrastructure services experts will start your build. Get regular updates from your dedicated project manager, and keep tabs on our progress in our project management tool. After the project is complete, connect your new infrastructure to CieloCare™ for 24/7/365 managed services support.

Cielo SmartHands part of SmartFranchise
Our Technology

Reliable, Scalable, and Secure Franchise IT

Leverage technologies that boost efficiency and security across your franchise network.

Network Tools

• WiFi networks
• Local area networks (LAN)
• Wide area networks (WAN)
• Virtual private networks (VPN)
• VOIP services

Cybersecurity

• Firewalls
• Endpoint security for computers, smartphones, and IoT devices
• Intrusion detection and prevention systems
• Security information and event management

Cloud Services

• Cloud storage
• Cloud computing
• Disaster recovery and cloud backup
• Failover systems
• Data replication

Franchise Hardware

• Low-voltage wiring
• A/V
• CCTV
• Points of sale
• Low-voltage lighting
• Surveillance cameras
• Digital signage

AI, Machine Learning, & IoT

• CieloAI™
• CieloCare™
• CieloVision™

Custom Software Development

• Custom software solutions to meet specific business needs
• Web App development
• Custom App
• iOS & Android Development

Immediate Benefits

Get IT Peace of Mind

SmartHands™ brings together IT experts, partners, and your on-site teams to bring strategic IT infrastructure services to life.

Simplify Your IT Infrastructure Management

We communicate with vendors so you don’t have to, streamlining your IT infrastructure to a single point of contact: SmartHands™.

Scale Your Network With Ease

Get an enterprise-grade solution that can be standardized and scaled to any franchise location, anywhere.

Future-Proof Your Franchise Systems

Go beyond implementation to create purpose-built technology solutions that integrate AI, IoT, and machine learning.

Where It Applies

IT Infrastructure Services Across All Locations

Streamline and secure your IT infrastructure, whether you’re a new franchisee or an established owner.

Family Entertainment Centers

Provide strong, reliable Wi-Fi for customers and staff — even in large, multi-zone areas.

Convenience Stores

Maximize uptime and minimize outages to keep up with busy times.

Fitness Centers

Protect sensitive customer data from cyber threats while complying with regulations like PCI-DSS.

Quick Service Restaurants

Expand your IT systems and points of sale to handle high-traffic restaurants without overhauling your infrastructure.

Where It Applies

IT Infrastructure Services Across All Locations

Streamline and secure your IT infrastructure, whether you’re a new franchisee or an established owner.

Family Entertainment Centers

Provide strong, reliable Wi-Fi for customers and staff — even in large, multi-zone areas.

Convenience Stores

Maximize uptime and minimize outages to keep up with busy times.

Fitness Centers

Expand your IT systems and points of sale to handle high-traffic restaurants without overhauling your infrastructure.

Quick Service Restaurants

Protect sensitive customer data from cyber threats while complying with regulations like PCI-DSS.

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