1. Introduction
CieloIT (“we”, “our” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.smartfranchise.ai. Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access the site.
Last Updated: September 9th, 2024
2. Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Personally identifiable information, such as your name, email address, phone number, and other contact details, that you voluntarily provide when you register on the site, request information, or contact us.
- Usage Data: Information automatically collected when you visit the website, such as your IP address, browser type, operating system, access times, and pages you viewed directly before and after accessing the website.
- Cookies and Tracking Technologies: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the site to help customize the site and improve your experience.
3. How We Use Your Information
We use the information we collect from you in various ways, including to:
- Provide and Manage Services: To present our website and its contents to you, including any interactive features, and provide you with information, products, or services that you request from us.
- Improve User Experience: To improve our website, services, customer service, and to better understand your needs and interests.
- Communicate with You: To send you emails, newsletters, or other communications regarding services, updates, and promotional materials that may interest you.
- Security and Fraud Prevention: To monitor and analyze usage and trends, detect, prevent, and address technical issues or fraudulent activities.
- Legal Compliance: To comply with applicable laws, regulations, or legal obligations.
4. Sharing Your Information
We may share your information in the following circumstances:
- Third-Party Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
- Protection of Rights:We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or illegal activities.
- SMS OPT-IN OR PHONE NUMBERS FOR THE PURPOSE OF SMS ARE NOT BEING SHARED.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we strive to use commercially acceptable means to protect your personal information, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
- Access and Update Information: You have the right to request access to the personal information we hold about you, request corrections, updates, or deletion of your personal data.
- Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications or by contacting us directly.
- Cookies: You can choose to set your browser to remove or reject cookies before using our website, but the availability of certain features may be limited as a result.
7. Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or the content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a revised “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].