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CASE STUDY

Samsung
& Altitude

How Samsung and CieloVision™ helped Altitude Trampoline Park boost sales and elevate the guest experience.

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The Challenge

Scaling Guest Engagement Across Locations

Altitude Trampoline Park operates hundreds of locations where guest engagement, safety, and operations depend on agility.

The challenge? Keeping content fresh, relevant, and consistent across multiple parks — while improving in-park sales and guest satisfaction. With thousands of daily visitors and limited staff time, Altitude needed a solution that could:

Deliver dynamic, real-time content across locations

Cielo SmartFranchise Step 2

Optimize ad placement and promotions

Cielo SmartFranchise Step 3

Free up staff to focus on the guest experience

See How Cielo Can Help

The Solution

AI-Powered Signage with Samsung + CieloVision™

Partnering with Samsung Electronics America and Cielo, Altitude deployed the Samsung VXT cloud-based content management platform integrated with CieloVision™, an AI-driven analytics and engagement engine.

Together, these technologies turned every display into a data-powered touchpoint.

Centralized control of in-park screens in real time

Cielo SmartFranchise Step 2

AI-driven audience targeting via CieloVision™

Cielo SmartFranchise Step 3

Seamless scalability across multiple franchise locations

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Cielo Camera Looking At Trampoline Parks
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The Results

25% increase in concessions sales
Real-time content updates across multiple parks
Increased operational efficiency and guest engagement

Technology
Behind the Success

Samsung VXT Platform

A cloud-based, multi-OS content and device management system optimized for Samsung displays.

Its modern, scalable architecture enables streamlined operations and smarter communication.

CieloVision™

CieloVision’s proprietary AI platform that helps entertainment centers optimize screens, staff, and customer journeys. Through predictive analytics, CieloVision™ delivers the right message at the right moment — turning insights into measurable growth.

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