Transforming Franchises Through Technology

Imre Szenttornyay is the Founder and CEO of Cielo, a leading provider of technology solutions for multi-unit franchises. Since 2009, he has driven innovation through his SmartFranchise Framework, helping businesses scale with automation and business intelligence. Under his leadership, Cielo IT has earned recognition from Inc. 500, MSP 500, and CRN NextGen 250.

With 30 years of international business experience, Imre is an Amazon #1 Bestselling Author, Forbes Technology Council member, and expert in IT consulting, software development, and franchise growth. He holds a B.S. in Management, an M.Sci. in Leadership, and is completing a Ph.D. in Organizational Leadership.

Michael Smith is the Chief Operating Officer at Cielo. With over 13 years of retail leadership, Michael brings deep expertise in scaling multi-unit operations, process optimization, KPI-driven performance, customer experience strategy, supply chain oversight, and workforce planning.

His strategic vision and track record of innovation makes him the perfect fit to help the company push the boundaries of AI, computer vision, and contextual intelligence.

Judson Stone is the Chief Revenue Officer at Cielo, bringing 35 years of proven experience in scaling technology and enterprise organizations. A seasoned leader in revenue growth, Judson oversees Sales, Marketing, and Client Success—aligning these functions to deliver measurable impact for clients and partners.

Joining Cielo at a pivotal time for AI and Computer Vision, Judson plays a key role in shaping our go-to-market strategy, driving adoption across industries, and strengthening long-term client partnerships. His expertise in operational excellence and market expansion ensures that the company not only grows, but does so with speed, intelligence, and lasting value.

Jim Mack is the Vice President of Product and Customer Success at Cielo, bringing over 25 years of experience in POS, video, physical security, and IT. Jim plays a pivotal role in developing innovative solutions and ensuring a seamless customer journey—from quote to post-installation. With a strong focus on delivering value and ROI, Jim’s leadership has helped streamline operations and elevate the customer experience. His straightforward approach—“Client Wants + Cielo Features = Client Benefits and ROI”—drives both product success and long-term client satisfaction.

Shannon Anderson is the Vice President of Client Relationships at Cielo, where he has been a pivotal part of the team since the company’s inception. With over 20 years of experience in senior leadership roles across various industries, Shannon brings a wealth of knowledge and expertise to his position. His commitment to fostering strong client partnerships and driving strategic initiatives has been instrumental in Cielo’s growth and success. Shannon’s extensive background and passion for client engagement make him a valuable asset to the organization and its clients.

Tyler Haney is the Vice President of Marketing at Cielo, where he brings over two decades of leadership experience, blending creative strategy, data, and AI to drive measurable business growth. Tyler has played a key role in aligning marketing and sales, leading brand transformations, and building high-performing teams that deliver results. His strategic thinking and ability to simplify the complex have made marketing a true engine of performance at Cielo. Tyler’s dedication to innovation and impact makes him a vital contributor to the company’s continued growth.

Michael Vorsanger offers more than 15 years of proven success in accelerating revenue growth and elevating customer experiences within the technology and software startup ecosystem. He has adeptly led sales and partnership teams, placing a strong emphasis on delivering exceptional customer outcomes. Early in his career, he honed his operational expertise in the hospitality sector, working with globally recognized brands like MGM Resorts and Morgans Hotel Group. A dedicated learner, Michael stays at the forefront of AI and automation trends, driven by a commitment to empowering clients with innovative solutions that unlock value and fuel sustainable revenue growth.